Business Friend has been providing a professional and confidential copy typing service across the UK since 2003.

Our fast, experienced typists will ensure your handwritten or previously typed text is accurately converted into digital format.  By using advanced Microsoft Word skills, your document or correspondence will be copy typed using consistent fonts, headings, headers, footers and margins, to ensure a professional final product.

What are the benefits of using a copy typing service?

By using the services of a professional copy typist, individuals and businesses can save valuable time.  Businesses can also save money by outsourcing their typing requirements.  For example, our copy typing service can be used as little or as frequently as desired, and as our rates are per word rather than per hour, the pricing structure is simple, clear and ensures our clients only pay for what they need, when they need it!

Antique Typewriter

As with all our audio transcription services, Business Friend’s standard focus group template includes time stamping every 10 minutes, with more frequent timestamping available if required.  And although our professional transcription team are dedicated to researching any unclear words or phrases, if we are still unsure, then any inaudibles or phonetic guesses will be put in square brackets and timestamped to help clients find the original point in the recording, rather than risk incorrect guesses slipping through the net.

Preparing for the recording of your focus group can really improve the quality of the transcript you receive.  We recommend reading our Recording Focus Groups article for tips on this, as if your transcription service provider receives a good quality recording, this will help them to produce a good quality transcript!

Business Friend understands the importance of confidentiality when transcribing focus groups.  Some participants may wish to remain anonymous, therefore, we can anonymise their speech during the transcription process by replacing personal names with [name], and local places or companies with [place] and [organisation] if required.  Business Friend’s Privacy Policy provides information and reassurance that we adhere to strict confidentiality practices, and our File Transfer service uses military grade 128-bit AES encryption, although we can receive files from via other methods if required.  We can also password protect documents before returning them to you.

For information on how to use Business Friend’s audio transcription service, please see How We Work.  To receive a quote for transcribing your focus group, please use our Quote Request Form or Contact Us with your requirements.  You can also use our Transcription Calculator (below) as a useful guide.

Types of Copy Typing

There are many documents our copy typing services can be used for, including:

Building Surveys

Company Policies



Essays and Dissertations

Health & Safety Reports



Property Inventories


Surveys and Questionnaires

Terms & Conditions

Antique typewriter

Our method of working is simple and effective:

Contact Us

Please Contact Us to discuss your project particulars, such as type of transcription services required, templates and deadlines, to receive an accurate quote. Our standard rate table is available to view here.


We will provide you with a password to upload your recordings straight to Business Friend via our secure encrypted upload facility.

Confirm Receipt

We will contact you to confirm receipt of your sound files and track lengths.

We Get To Work

We’ll get to work on your transcription following your brief provided in a timely manner.

Job Done

You will receive your transcript in a Word document via email within the timeframe specified, password protected if required for extra security.

Invoice Sent

We will invoice you for the works provided for payment via BACs, cheque or PayPal.