Business Friend worked with us in 2011, digitising and transcribing our collection of oral history interviews. They were professional and efficient, and went to great lengths to familiarise themselves with the subject matter of the interviews. I would highly recommend them.
Our transcription needs can be quite specific. We do narrative interviews and sometimes we need verbatim transcripts (pauses, hesitations and all). At other times it’s more important to get the gist of what’s being said. Occasionally we need to have group discussions transcribed. We like working with Business Friend because they are very professional and responsive and provide a brisk turnaround and good value for money. And, as their name suggests, they’re very friendly!
We were so pleased to find Business Friend and their excellent Oral History transcription service. We had acquired a lot of recorded material for our reminiscence project and volunteer transcribers are few and far between! The project has involved interviewing older residents in Mid Wales, we were delighted that the transcriptions were so accurate and faithful to each detail of the recording. Business Friend were helpful, speedy and efficient and have helped to get our project back on track!
We were very pleased with the service provided by Business Friend. Responses were quick and friendly and transcripts were completed promptly. Our interviews were completed in a community setting, sometimes with significant amounts of background noise, and we really appreciated the patience and thoroughness of the transcribing team. The practice of double checking the transcripts also meant they are very accurate and detailed. Thanks and looking forward to doing business again in the near future.
Thanks to Business Friend’s transcription service, it feels like I can just start doing my analysis of the material with a clear fresh head, rather than spending ages doing my own transcriptions, which start of full of typos, leaving me with lots of amends to make! They have been lovely to deal with, flexible with formatting, clear and efficient. When I had a tight deadline, I was really pleased with the speedy turnaround. I’ve been impressed by the accuracy of the transcriptions, particularly with tricky interviews such as children in a museum café! I was originally recommended Business Friend by another consultant, and have since recommended them to others too. Thanks!
A prompt and efficient Oral History transcription service. Thank you. I would certainly use Business Friend again.
We found David [leader of Business Friend’s proofreading service] to be very helpful, prompt and efficient.
I think the transcripts we have received from Business Friend have been of exceptionally high quality, and I was also impressed with how quickly you managed to get the transcripts back to us. There was a point when we could hardly keep up in terms of reading one batch of transcripts before the next one had already been sent to us!
I think the transcripts we have received from Business Friend have been of exceptionally high quality, and I was also impressed with how quickly you managed to get the transcripts back to us. There was a point when we could hardly keep up in terms of reading one batch of transcripts before the next one had already been sent to us!
Thank you so much for all your work on this project – you’ve been a delight to work with and the standard of transcription is really high! You’ve saved me so much time and effort, enabling me to get on with other work. I will definitely be recommending you to my colleagues!