Business Friend was established in 2003 by Kerry Craddock to provide fast, accurate and confidential UK Transcription and Copy Typing services, winning Best Small Company and Best New Business at the Thurrock Business Awards in 2003 and 2004!

Technology has changed significantly since we started, particularly with transcription services, as recordings are now transcribed from a wide range of digital formats instead of cassettes.  One thing that hasn’t changed, however, is our commitment to providing a fantastic service.

We know that simply being fast and accurate is not enough.  Therefore, we combine speed and accuracy with excellent listening and grammar skills, and we all enjoy researching the wide range of topics discussed in our clients’ projects.  Being curious and conscientious is vital to being part of the Business Friend team!

Since 2003 we have worked on large projects, often with over 200 recorded hours to coordinate, as well as small, one-off, requests.  We pride ourselves on understanding our clients’ requirements and have developed long-lasting working relationships, with clients confidently recommending us to their colleagues and peers.  We are a business built on reputation!

Then, in 2018, we added Proofreading to our service offering, with an experienced team of proofreaders checking essays, dissertations, journals, reports and manuscripts for academics and students to ensure their final documents reflect all their hard work.

If you would like know more about Business Friend and how we can help you, please Contact Us to discuss your requirements!

Lady typing on laptop