As our transcription service can be used as little or as often as required, our clients are saving money by only paying for the typing they need, when they need it.  There are no additional overheads, and because we are fast, accurate and helpful, we build long-standing relationships with our clients and we really get to know their business and its requirements.

We know businesses need a reliable and confidential service, and for typists to produce accurate documentation first time round.  Our transcribers will carry out research into your business sector before and during the transcription process to ensure all industry terminology is captured correctly; this can range from drug names in the pharmaceutical industry to financial terminology in the insurance and banking sector.

As well as being fast and accurate, the Business Friend team are also curious and conscientious and enjoy the research element of business transcription. And with over 21 years in the industry, we have worked across a wide variety of sectors and are familiar with many acronyms and a lot of business jargon!

We understand confidentiality is an important factor for businesses when they are outsourcing transcription and audio typing.  Business Friend’s Privacy Policy provides information and reassurance that we adhere to strict confidentiality practices, and our File Transfer service uses military grade 128-bit AES encryption, although we can receive files via other methods if required.  We can also password protect documents before returning them to you.

For further information on how to use Business Friend’s transcription and audio typing service, please see How We Work. To receive a quote, please Contact Us or use our Quote Request Form. You can also use our Transcription Calculator as a useful guide.

Our method of working is simple and effective: