Lots of businesses need lots of typing, but do not have a lot of time!  By outsourcing your transcription and audio typing requirements to a professional transcription service in the UK, the job gets done, and you can concentrate on running your business.

Business Friend carries out transcription services for many industries. From transcribing HR disciplinary interviews to audio typing reports, our experienced typists produce high quality documents to support your business.

Desk with corporate documents

As our transcription service can be used as little or as often as required, our clients are saving money by only paying for the typing they need, when they need it.  There are no additional overheads, and because we are fast, accurate and helpful, we build long-standing relationships with our clients and we really get to know their business and its requirements.

Here are just some of the documents we have transcribed and audio-typed for our corporate clients since 2003:

Client feedback interviews

Conference calls



HR disciplinary interviews

Employment tribunals

Focus groups

Market research interviews

Minutes and meetings


Property inventories









We know businesses need a reliable and confidential service, and for typists to produce accurate documentation first time round.  Our transcribers will carry out research into your business sector before and during the transcription process to ensure all industry terminology is captured correctly; this can range from drug names in the pharmaceutical industry to financial terminology in the insurance and banking sector.

As well as being fast and accurate, the Business Friend team are also curious and conscientious and enjoy the research element of business transcription. And with over 21 years in the industry, we have worked across a wide variety of sectors and are familiar with many acronyms and a lot of business jargon!

We understand confidentiality is an important factor for businesses when they are outsourcing transcription and audio typing.  Business Friend’s Privacy Policy provides information and reassurance that we adhere to strict confidentiality practices, and our File Transfer service uses military grade 128-bit AES encryption, although we can receive files via other methods if required.  We can also password protect documents before returning them to you.

For further information on how to use Business Friend’s transcription and audio typing service, please see How We Work. To receive a quote, please Contact Us or use our Quote Request Form. You can also use our Transcription Calculator as a useful guide.

Our method of working is simple and effective:

Contact Us

Please Contact Us to discuss your project particulars, such as type of service/s required, templates and deadlines, to receive an accurate quote. Our standard prices are available to view here as a guide.


We will create your personal encrypted folders to upload your recordings, notes or documents straight to Business Friend via our secure upload and storage facility.

Confirm Receipt

We will contact you to confirm receipt of your uploaded material.

We Get To Work

We get started straight away, ensuring we adhere to your project requirements and timeframes.

Job Done

We upload your transcript, spreadsheet, document or presentation to your personal secure folder, with extra password protection if required.

Invoice Sent

We will invoice you for the works provided for payment via BACs or PayPal – credit card payments can also be made via PayPal.