Human Transcription Service
Business Friend has been providing professional and confidential human transcription services across the UK since 2003.
During this time, our team of experienced transcriptionists have converted thousands of hours of speech to text by transcribing research interviews, focus groups, workshops, conferences and much more.
In recent years, our transcriptionists have also quality checked hundreds of hours of automated transcripts from Teams, Google Meets and Zoom recordings.
Having a human in the loop for editing and formatting AI generated transcripts helps ensure accuracy, and means documents are easier to read and ready for analysis.
Business Friend understands the importance of confidentiality when transcribing, which is one of the reasons we are a purely human transcription service. Some participants may wish to remain anonymous, therefore, we can anonymise their speech during the transcription process by replacing personal names with [name], and local places or companies with [place] and [organisation] if required.
Business Friend’s Privacy Policy provides information and reassurance that we adhere to strict confidentiality practices, and our File Transfer service uses military grade 128-bit AES encryption, although we can receive files from via other methods if required. We can also password protect documents before returning them to you.
For information on how to use Business Friend’s audio transcription service, please see How We Work. To receive a quote for transcribing your focus group, please use our Quote Request Form or Contact Us with your requirements. You can also use our Transcription Calculator (below) as a useful guide.
Types of Transcription
As an established provider of audio transcription services, Business Friend has built a solid client base through recommendation and you can depend on us to provide a high quality, confidential and reliable service to meet all your transcription needs, including:
Our method of working is simple and effective:
Contact Us
Please Contact Us to discuss your project particulars, such as type of service/s required, templates and deadlines, to receive an accurate quote. Our standard prices are available to view here as a guide.
Encrypted
We will create your personal encrypted folders to upload your recordings, notes or documents straight to Business Friend via our secure upload and storage facility.
Confirm Receipt
We will contact you to confirm receipt of your uploaded material.
We Get To Work
We get started straight away, ensuring we adhere to your project requirements and timeframes.
Job Done
We upload your transcript, spreadsheet, document or presentation to your personal secure folder, with extra password protection if required.
Invoice Sent
We will invoice you for the works provided for payment via BACs or PayPal - credit card payments can also be made via PayPal.