More and more research interviews, focus groups and meetings are taking place over Zoom and other video conferencing software than ever.  At Business Friend, we have been transcribing Zoom or Skype calls for many years, long before the pandemic meant this method became the safest way to carry out research and hold meetings with colleagues and clients.

By receiving a transcript of your Zoom call, all attendees can receive a document detailing exactly what was discussed, meaning they can focus on the call rather than taking notes to read at a later date. 

Screen showing an online meeting

When using a professional video conferencing transcription service, such as Business Friend, timestamps can be added and speakers individually identified, making it easy for readers to go straight to the point of the transcript should they wish to clarify any points discussed.  Our experienced transcribers will also research the subject matter to ensure all topics are accurately captured, producing a useful transcript for all attendees on the call.

Having a full transcript of your Zoom call also means it is easier to make notes against the meeting, or use quotes for writing research rather having to find the point of the recording – although regular time stamping is including in our standard rate to help with this.

For information on how to use Business Friend’s corporate proofreading service, please see How We Work.  To receive a quote, please use our Quote Request Form or Contact Us with your requirements.

Our method of working is simple and effective:

Contact Us

Please Contact Us to discuss your project particulars, such as type of transcription services required, templates and deadlines, to receive an accurate quote. Our standard rate table is available to view here.


We will provide you with a password to upload your recordings straight to Business Friend via our secure encrypted upload facility.

Confirm Receipt

We will contact you to confirm receipt of your sound files and track lengths.

We Get To Work

We’ll get to work on your transcription following your brief provided in a timely manner.

Job Done

You will receive your transcript in a Word document via email within the timeframe specified, password protected if required for extra security.

Invoice Sent

We will invoice you for the works provided for payment via BACs, cheque or PayPal.