At Business Friend, we have been providing Zoom and telephone transcription services for many years, even before the pandemic meant this method became the safest way to carry out research and hold meetings with colleagues and clients.

By receiving a transcript of your Zoom, telephone or Teams call, all attendees can receive a document detailing exactly what was discussed, meaning they can focus on the call rather than taking notes to read at a later date. 

Screen showing an online meeting

When using a professional transcription service, such as Business Friend, timestamps can be added and speakers individually identified, making it easy for readers to go straight to the point of the transcript should they wish to clarify any points discussed. Our experienced transcribers will also research the subject matter to ensure all topics are accurately captured, producing a useful transcript for all attendees on the call.

Having a full transcript of your Zoom or Team call also means it is easier to make notes against the meeting, or use quotes for writing research rather having to find the point of the recording – although regular time stamping is including in our standard rate to help with this.

For information on how to use Business Friend’s corporate proofreading service, please see How We Work.  To receive a quote, please use our Quote Request Form or Contact Us with your requirements.

Our method of working is simple and effective:

Contact Us

Please Contact Us to discuss your project particulars, such as type of service/s required, templates and deadlines, to receive an accurate quote. Our standard prices are available to view here as a guide.


We will create your personal encrypted folders to upload your recordings, notes or documents straight to Business Friend via our secure upload and storage facility.

Confirm Receipt

We will contact you to confirm receipt of your uploaded material.

We Get To Work

We get started straight away, ensuring we adhere to your project requirements and timeframes.

Job Done

We upload your transcript, spreadsheet, document or presentation to your personal secure folder, with extra password protection if required.

Invoice Sent

We will invoice you for the works provided for payment via BACs or PayPal – credit card payments can also be made via PayPal.